Good Shop
Posted
Guest user
Posted
Guest user
Not only is the packing good but the printed transaction form has the name of the person who packed the order and they also hand write a short thanks on it - gives the personal touch .
That is appreciated - makes me feel not just a number!
Posted
Guest user
I visit the shop once or twice in the weeks we spend in Cornwall every second year. I am invariably greeted by name which is not bad for someone they haven't seen in two years. There must be a fair few other customers in between!
It feels like being in a club with a group of good friends but with the added advantage of being able to browse and purchase just about anything in the current catalogue of many suppliers. And with unlimited and sound advice freely given as well.
A certain store in Liverpool and another in Sheffield don't make the grade on those counts.
See you dreckly. 7 weeks to the next visit and counting!
Posted
Full Member
On one order I placed with the aforementioned shop in Cornwall the owner and boss, having noticed a post on here saying I was going to UK, PM'd me to ask if I would rather my order was sent to my brother's address in UK to save on postage !!!
Either I'm the only guy he ever deals with or he really has his finger on the pulse. Which other shop keeper would bother about saving me a few quid on postage AND go to all that trouble to arrange the delivery !!
First rate Chris :cheers:cheers:cheers:cheers
Last edit: by Petermac
'Petermac
Posted
Guest user
He has even been helpful on another order Craig & I had placed, advising me of extreme postage costs. :thumbs to Mr CT.
Posted
Full Member
I will certainly address any purchases of note to Chris.
I hesitate to pester him for the (usually) tiny bits that I need from time to time.
Something else:
"Then comes someone who posts in a sneering, know-it-all way"
I have noticed only one of these - good going for a forum like this.
Posted
Full Member
Posted
Full Member
Chris is in a big feature in the Hornby Mag this month, too! [mine's just arrived…]
Doug
Last edit: by Chubber
'You may share the labours of the great, but you will not share the spoil…' Aesop's Fables
"Beer is proof that God loves us and wants us to be happy" - Benjamin Franklin
In the land of the slap-dash and implausible, mediocrity is king
"Beer is proof that God loves us and wants us to be happy" - Benjamin Franklin
In the land of the slap-dash and implausible, mediocrity is king
Posted
Full Member
Thought I recognised the guy with the halo !!!
'Petermac
Posted
Full Member
Phill
Posted
Guest user
Posted
Full Member
For those who don't or can't get hold of Hornby Mag is there an online version of the article anywhere? I can't locate one.
If not, remind me and I'll scan and PM you!
Doug
'You may share the labours of the great, but you will not share the spoil…' Aesop's Fables
"Beer is proof that God loves us and wants us to be happy" - Benjamin Franklin
In the land of the slap-dash and implausible, mediocrity is king
"Beer is proof that God loves us and wants us to be happy" - Benjamin Franklin
In the land of the slap-dash and implausible, mediocrity is king
Posted
Full Member
Even the newspapers are talking about charging for online versions now. :twisted::twisted::twisted:
If you want 2 copies - or Doug forgets…………I've also got it. :cheers
'Petermac
Posted
Guest user
I had a small problem which I advised them of on Friday my time, they found the cause/answer but waited until the Boss was back, who confirmed what happened & just e-mailed me with his apology which I accepted.
It was nice to get a result without having to have many e-mails like I have had with a certain firm in Liverpool,
so all I can say to KMRC - well done & thanks :thumbs
Posted
Guest user
Are we talking the Manager or the Manageress?the Boss
Posted
Guest user
Posted
Guest user
Posted
Guest user
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Guest user
There's a window of opportunity just opened up next May :Happy
Posted
Full Member
eMail from me to Slaters:
"Thank you for delivery of the above items, just received.
I regret that Item Ref: 0407 appears to be a misformed sheet with a considerable number of flaws in the surface and has slipped past your quality control.
I would be obliged if you would kindly replace this item.
Thanks."
Just a low-value nuisance.
Response after two weeks: Nil
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